Program Manager – Lodging & Learning and Private Tours
The Yellowstone Association Institute is a nonprofit field school operated in partnership with the National Park Service. We offer a variety of educational programs on the wildlife, plants, geology, and history of Yellowstone. This year we will provide about 600 in depth programs for more than 6,000 park visitors (primarily adults and families). Courses are based at our Lamar Buffalo Ranch Field Campus, Yellowstone Overlook Field Campus, park hotels, and in the backcountry. For a complete description of the Institute program, please visit us atwww.YellowstoneAssociation.org.
The Yellowstone Association Institute is currently seeking a dynamic and detail-oriented leader to join our team as PROGRAM MANAGER for our LODGING & LEARNING and PRIVATE TOURS
The Program Manager is directly responsible for all aspects of two of the Institute’s primary educational programs, Lodging & Learning and Private Tours. Together, these programs serve approximately 4,000 visitors per year and account for half of a 1.4 million dollar annual budget. Core responsibilities include program development, staff supervision, and logistics management. Success in this position requires good business sense, strong leadership, and close attention to deadlines and details. The Program Manager LL/PT will be based at our North Entrance Education Center in Gardiner, Montana, and works closely with the Program Manager for Field Seminars and Educational Groups, and the Operations Manager. The Program Manager will also work closely with a team of year round resident instructors who assist with training and mentoring. This is a key management position in one of the country’s premiere national park field schools. The Program Manager LL/PT reports to the Director of Education.
· Develop and deliver a selection of top quality educational programs and tours designed to help visitors understand and appreciate Yellowstone National Park.
· Manage program logistics and administrative duties related to educational programs, such as instructor scheduling, program itineraries, pre-season planning, and other details. Supervise a master schedule to allocate staff, vehicles, facilities, supplies and equipment for all Lodging & Learning programs and private tours.
· Recruit, train, supervise and support a highly skilled team of seasonal and year-round naturalist guides.
· Maintain a high standard for program quality, professionalism, and excellence in teaching, and ensure that Institute programs set the example for Leave No Trace ethics, risk management and safety in the field, adherence to National Park Service regulations, and the Institute’s code of ethics.
· Develop and manage a detailed course budget including projected enrollment, revenues, and expenses. Meet budget goals for programs, staffing, memberships, and store sales.
· Work as part of an interdepartmental team to plan special events such as press trips, member trips, and other events.
· Represent the YA and its mission accurately and positively to a diverse audience of Institute students, fellow staff, National Park Service personnel, and the general public, including the promotion of YA memberships and sales programs.
· Serve on an integrated management team to address issues such as wilderness risk management, marketing, fundraising, and program quality.
· Play a key role in the Institute’s risk management program, including sharing on-call responsibilities, remaining up-to-date in Wilderness First Responder and CPR certifications, and assisting in risk management and emergency response trainings.
· Other duties as assigned
The ideal applicant will be a strong team player with an advanced degree and at least five years of relevant employment in Interpretation, Environmental Education, Outdoor Education, or a closely related field. Previous experience in educational/outdoor program management, budget management, and staff supervision is required. in-depth knowledge of the Greater Yellowstone Ecosystem, wilderness medical training, and experience working with field employees are preferred. A valid United States driver’s license, the ability to pass a Department of Transportation medical exam, satisfactory review of driving record, and satisfactory criminal background check are conditions of employment. All applicants must have excellent oral and written communication skills, strong organizational ability, and a demonstrated commitment to the educational mission of the Yellowstone Association.
Annual salary of $40,000-42,000. Benefits include accrued vacation and sick/personal leave, ten paid holidays, retirement program, employer-funded Health Reimbursement Arrangement, and optional employee-funded Flexible Savings Account. Benefits also include the ability to live and work adjacent to the world’s first national park and have a direct role in educating visitors.
Housing is not provided, however transitional housing may be available for reasonable rent for a period of up to 9 months until personal housing is acquired.
To Apply: (Please not NOT click on the “Apply for this job” link – doing so will take you to our standard seasonal application and will adversely affect the timing and attention to your submission.)
Please email resume, cover letter, and three professional references to:
Jenny Golding, Director of Education firstname.lastname@example.org
This position will remain open until filled. Employment will begin as soon as possible.
Mission Statement:The Yellowstone Association, in partnership with the National Park Service, connects people to Yellowstone National Park and our natural world through education.
The Yellowstone Association is an equal opportunity employer.